| What We Do |
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In reference to the immigration phenomenon, EuroConsumo considers this collective to be an essential part of the Spanish economy as in other countries in the European Union, but in Spain this phenomenon has developed a very short period of time. Since this is a sector that creates a very specific demand of goods and services, it is necessary to have good training and education to contribute to the integration of immigrants in society and avoid the abuse of those who are unaware of their rights as consumers. Through EuroConsumo, we have contributed to making immigrant consumers aware of basic concepts concerning consumption. In order to do this, we have started information campaigns for immigrants in their capacity as consumers and users of goods and services, courses and conferences on consumption material to inform them of their rights and of how they can exercise these rights using the corresponding organizations like any other Spanish consumer. This collective presents certain special characteristics that we need to attempt to differentiate. As a result, at EuroConsumo, we have tried to promote confidence among the Spanish consumers, especially in the sectors where the rights of consumers are most frequently violated, by informing them about the factors that they themselves control, by formulating advice and developing specific information about these sectors, which are: housing, sanitary system, food, banking services, transport and telecommunications, among others. In other words, we have been able to design active consumer policies as an element of the integration of immigrant consumers into the Spanish and European socioeconomic systems. In this sense and to better attend to the needs of these new consumers, EuroConsumo has completed a research study about the consumption habits of the immigrant population, using, as examples, 1,200 interviews with male and female immigrants over the age of 18 and applying selection criteria according to age, gender and country of origin. By completing this study, EuroConsumo entered into direct contact with the immigrant population y has achieved a bigger and better social and cultural integration of this collective into Spanish society, which has brought many positive results, and most importantly they have obtained contrasting data about the consumption habits of this collective, which allows us to inspire the design of future integration policies, taking into account past data. The main objective is the social and cultural integration of immigrants into Spanish society, in a progressive and suitable way, redesigning some guidelines of conduct in the different administrations using the conclusions of the study on the consumption habits of the immigrant population. Modifying and updating these consumer policies on behalf of the different administrations to achieve greater integration of immigrants into European society, is the fundamental objective of our project. |



